Connecting Accounts

TradingPlace connects to your prop firm accounts through Tradovate. This guide walks you through the connection process.

1Gather Your Credentials

Before connecting, you'll need your Tradovate login credentials:

• Username - Your Tradovate account username
• Password - Your Tradovate account password

These are the same credentials you use to log into Tradovate directly. TradingPlace does not store your password - it's used only to establish the connection.

2Add a Connection

In your TradingPlace dashboard:

1. Click the "Add Connection" button
2. Enter your Tradovate username and password
3. Select "Live" or "Demo" environment (most prop firms use Live)
4. Click "Connect"

TradingPlace will authenticate with Tradovate and retrieve your available accounts.

3Select Accounts

After connecting, you'll see a list of all accounts under your Tradovate login. Check the boxes next to the accounts you want to manage with TradingPlace.

You can connect multiple Tradovate logins if you have accounts with different prop firms.

Account Types and Color Coding

TradingPlace uses color coding to help you quickly identify account types:

• Red = Funded - Live funded accounts with real capital
• Blue = Evaluation - Evaluation or challenge accounts

You can set an account's type in Account Settings. This helps prevent accidentally trading the wrong account type.

Troubleshooting

Connection Failed

• Double-check your username and password
• Ensure you selected the correct environment (Live vs Demo)
• Try logging into Tradovate directly to verify credentials work
• Check if Tradovate requires a password reset

Accounts Not Showing

• Make sure the account is active with your prop firm
• Wait a few minutes and refresh - new accounts may take time to appear
• Try disconnecting and reconnecting the Tradovate login

Connection Drops

TradingPlace automatically reconnects if the connection drops. If you see persistent connection issues:

• Check your internet connection
• Verify Tradovate is not experiencing outages
• Try removing and re-adding the connection

Security Notes

• TradingPlace uses secure OAuth-style authentication with Tradovate
• Your password is never stored - only used during initial connection
• You can disconnect accounts at any time from your dashboard
• TradingPlace only has permission to place orders - it cannot withdraw funds